Privacy Policy

At SrijaX, protecting your privacy is a fundamental part of our commitment to quality, trust, and long-term relationships with our customers.

We believe that transparency is just as important as craftsmanship, and this Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Who We Are

SrijaX is more than an online fashion store. We are rooted in the cultural heritage of Bangladesh and driven by a mission to deliver authentic, high-quality garments to customers in the United States. Every saree, kurti, and piece of streetwear we offer reflects our dedication to craftsmanship, ethical sourcing, and long-lasting quality.

As part of this commitment, we take your data privacy seriously and handle your personal information with integrity and care.

Information We Collect

To provide a seamless and reliable shopping experience, we collect different types of information when you interact with our website.

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Identity Data: Your full name

  • Contact Data: Email address, phone number, billing address, and shipping address

  • Payment Data: Billing details processed securely through trusted third-party payment providers

  • Order Data: Details of your purchases, including product preferences and order history

We do not store your full credit card information. All payments are securely handled through certified payment gateways.

Non-Personal and Technical Data

When you browse our website, we automatically collect certain technical information, such as:

  • Device information, including IP address, browser type, and operating system

  • Usage data, including pages visited, time spent on the site, and referral sources

This information helps us improve performance, usability, and your overall shopping experience.

How We Use Your Information

We use your information to deliver the level of service, quality, and reliability that defines SrijaX.

Order Processing and Delivery

Your information allows us to process transactions, confirm orders, and ensure your items are delivered accurately and on time.

Customer Communication

We use your contact details to send order confirmations, shipping updates, and respond to inquiries or support requests.

Security and Fraud Prevention

We monitor transactions and activity to detect and prevent fraudulent behavior, ensuring a safe environment for all customers.

Marketing and Updates

If you choose to opt in, we may send you updates about new arrivals, exclusive offers, and limited collections that align with your interests.

Website Improvement

We analyze usage patterns to improve our website design, navigation, and product offerings, helping us serve you better over time.

How We Share Your Information

Trust is central to our brand, and we do not sell your personal data. We only share your information when necessary to operate our business effectively.

Shipping and Logistics Partners

We share your delivery information with trusted carriers to help your order reach you safely and efficiently.

Payment Processors

Payments are securely handled by third-party providers that meet strict security and compliance standards.

Service Providers

We may use trusted tools for analytics, customer communication, and marketing to enhance your experience.

Legal Compliance

If required by law, we may disclose information to comply with legal obligations or protect our rights and customers.

Data Security

We implement industry-standard measures to protect your personal information and maintain the trust you place in us.

Secure Data Transmission

Our website uses SSL encryption to protect your data during transmission, ensuring that sensitive information remains secure.

Payment Protection

All payment transactions are processed through PCI-DSS-compliant providers, maintaining the highest level of financial security.

Ongoing Protection

While we follow best practices to safeguard your data, it is important to understand that no method of online transmission is completely secure. We continuously improve our systems to minimize risks.

Your Rights and Choices

We respect your control over your personal information and provide options to manage your data.

Marketing Preferences

You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our emails.

Access and Updates

You have the right to request access to the personal data we hold about you and to ask for corrections if the information is inaccurate or outdated.

Data Requests

You may contact us to request updates, corrections, or deletion of your personal data, subject to applicable legal requirements.

California Privacy Rights (CCPA)

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA). These include:

  • The right to know what personal data is collected and how it is used

  • The right to request deletion of your personal information

  • The right to request disclosure of data practices

To exercise these rights, you can contact us directly using the details provided below.

International Data Transfers

SrijaX operates within the United States. If you access our website from outside the U.S., your information may be transferred, stored, and processed within the United States. By using our website, you consent to this transfer and processing.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will take immediate steps to remove it from our systems.

Third-Party Links

Our website may include links to external websites or platforms. These third-party sites operate independently and have their own privacy policies. We are not responsible for their content or data handling practices. We recommend reviewing their policies before sharing your information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or improvements in our services. Any updates will be posted on this page with a revised “Last Updated” date.

Our Commitment to You

At SrijaX, privacy is not just a legal requirement; it is part of the promise we make to every customer. Just as we carefully craft every garment with authenticity and quality, we handle your data with the same level of responsibility and respect. We are committed to building long-term trust through transparency, reliability, and ethical practices.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Frequently Asked Questions (FAQs)

What information does SrijaX collect from customers?

SrijaX collects personal details like name, email, and address, along with technical data such as browsing behavior. This helps process orders, improve services, and enhance your shopping experience.

Do you store my credit card information?

No, SrijaX does not store full credit card details. All payments are securely processed through trusted third-party payment providers.

How is my personal data protected?

Your data is protected using SSL encryption and secure payment processing systems. We follow industry-standard practices to confirm your information remains safe.

Can I opt out of marketing emails?

Yes, you can unsubscribe at any time. Simply click the unsubscribe link included in any promotional email you receive.

Do you sell my personal information?

No, SrijaX does not sell personal data. Your information is only shared with trusted partners necessary to operate our services.

How can I access or update my personal data?

You can contact us directly to request access or corrections. We will assist you in updating or managing your information as required.

Is my data shared with shipping companies?

Yes, only necessary details are shared with logistics partners. This helps with accuracy and timely delivery of your orders.

What rights do California residents have?

California residents can request access, deletion, and disclosure of their personal data. These rights are provided under the CCPA.