Privacy Policy
Last Updated: 08/24/2026
At SrijaX, protecting your privacy is a fundamental part of how we do business. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you shop with us online.
Who We Are
SrijaX is a US-based fashion brand offering ethnic wear and modern essentials designed for the way people actually live, work, and celebrate. Whether you're shopping our sarees, panjabis, or everyday basics, we're committed to quality, ethical sourcing, and a shopping experience you can trust — including how we handle your personal information.
Information We Collect
To provide a smooth, reliable shopping experience, we collect a few different types of information when you interact with our website.
Personal Information
When you place an order, create an account, sign up for emails, or contact us, we may collect:
- Identity Data: Your full name
- Contact Data: Email address, phone number, billing address, and shipping address
- Payment Data: Billing details processed securely through trusted third-party payment providers
- Order Data: Purchase history, product preferences, and order details
We do not store your full credit card information. All payments are handled through certified, PCI-DSS-compliant payment gateways.
Non-Personal and Technical Data
When you browse our site, we automatically collect:
- Device information, including IP address, browser type, and operating system
- Usage data, including pages visited, time spent on site, and referral source
- Cookie and tracking data (see Cookies & Tracking Technologies below)
Our Use of Shopify
SrijaX is built and hosted on Shopify, which provides the technology behind our website, including hosting, checkout, payment processing, abandoned cart recovery, and general store operations.
In this relationship, Shopify acts as a service provider and data processor on our behalf, meaning Shopify processes certain customer data (such as order details, payment information, and browsing activity) only to provide these services to us. Because Shopify's data handling spans many technical functions, we're not able to independently guarantee every detail of how it's processed. For full specifics, you can review
By shopping with SrijaX, you acknowledge that certain personal data is processed by Shopify as our data processor, in accordance with the terms above.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to run properly, understand how visitors use our site, and show you relevant ads.
Types of cookies we use:
- Essential cookies — required for core site functions like your shopping cart and checkout
- Analytics cookies — help us understand site traffic and improve the shopping experience (e.g., Google Analytics)
- Advertising/retargeting cookies — used by platforms like Meta (Facebook/Instagram) and Google Ads to show you relevant SrijaX ads on other sites, and to measure ad performance
Your choices:
You can control or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect site functionality (such as your ability to complete checkout). Where required by law, we provide a cookie consent option when you first visit our site.
Under certain state privacy laws (see below), sharing data with advertising platforms for targeted ads may be considered a "sale" or "share" of personal information, even without a direct monetary exchange. You have the right to opt out of this — see Your Rights and Choices.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders — confirm purchases, process payments, and coordinate delivery
- Communicate with you — order confirmations, shipping updates, and responses to support requests
- Prevent fraud — monitor transactions and account activity to keep our store secure
- Send marketing (only if you opt in) — updates on new arrivals, offers, and collections
- Improve our website — analyze usage patterns to improve design, navigation, and product selection
How We Share Your Information
We do not sell your personal data for money. We share information only where necessary to run our business:
- Shipping and logistics partners — to deliver your order accurately and on time
- Payment processors — to securely process transactions
- Service providers — tools we use for analytics, email marketing, and customer communication (e.g., Klaviyo, Google Analytics)
- Advertising partners — platforms like Meta and Google, where data may be shared for retargeting/advertising purposes (you can opt out — see below)
- Legal compliance — if required by law, to protect our rights, customers, or comply with a legal request
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy — generally for the duration of your customer relationship with us, plus a reasonable period afterward to meet legal, tax, accounting, and fraud-prevention requirements. If you request deletion of your data, we will remove it unless we're legally required to retain it.
Data Security
We take reasonable, industry-standard steps to protect your information:
- SSL encryption for secure data transmission
- PCI-DSS-compliant payment processing
- Ongoing monitoring and security improvements
No method of online transmission or storage is 100% secure, but we work continuously to minimize risk.
Your Rights and Choices
You have control over your personal information, including the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Delete your personal data, subject to legal exceptions
- Opt out of marketing emails at any time (unsubscribe link included in every email)
- Opt out of the sale/sharing of your data for targeted advertising purposes
To exercise any of these rights, contact us at support@srijax.com.
US State Privacy Rights
Depending on where you live, you may have specific rights under your state's privacy law, including but not limited to:
- California — California Consumer Privacy Act (CCPA/CPRA)
- Virginia — Virginia Consumer Data Protection Act (VCDPA)
- Colorado — Colorado Privacy Act (CPA)
- Connecticut — Connecticut Data Privacy Act (CTDPA)
- Utah — Utah Consumer Privacy Act (UCPA)
- Other states with similar laws currently or soon in effect
These laws generally provide the right to know what personal data is collected, request its deletion, correct inaccurate data, and opt out of the sale or sharing of personal data for targeted advertising. To exercise these rights, contact us at support@srijax.com. We will not discriminate against you for exercising any of these rights.
International Visitors
SrijaX operates within the United States and primarily serves customers in the US. If you access our website from outside the US, your information will be transferred, stored, and processed within the United States. By using our website, you consent to this transfer and processing.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we've collected such information, we will take steps to remove it promptly.
Third-Party Links
Our website may contain links to external websites or platforms. These third-party sites operate independently and have their own privacy practices. We are not responsible for their content or data handling. We recommend reviewing their policies before sharing any information.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. For material changes, we may also notify you by email.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, reach out to us:
SrijaX Privacy Team
- Email: support@srijax.com
- Phone: 914-530-0333
- Website: www.srijax.com
Frequently Asked Questions
What information does SrijaX collect from customers?
We collect personal details like name, email, and address, along with technical data such as browsing behavior, to process orders and improve your shopping experience.
Do you store my credit card information?
No. All payments are securely processed through PCI-DSS-compliant third-party providers. We never store full card details.
Does SrijaX use cookies or tracking pixels?
Yes. We use essential, analytics, and advertising cookies (including retargeting pixels from platforms like Meta and Google) to run our site and show relevant ads. You can manage cookie preferences through your browser or our cookie consent tool.
Can I opt out of marketing emails?
Yes, anytime — click "unsubscribe" in any promotional email.
Do you sell my personal information?
We do not sell personal data for money. We do share data with select advertising and service partners as described above, and you can opt out of this sharing at any time.
How can I access, correct, or delete my personal data?
Contact us at support@srijax.com and we'll assist with your request, subject to applicable legal requirements.
What rights do I have based on my state?
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with privacy laws have rights to access, delete, correct, and opt out of the sale/sharing of their personal data. Contact us to exercise these rights.
Is my data shared with shipping companies?
Yes — only the information necessary (name, address, contact info) to ensure accurate, timely delivery.